PRIVACY POLICY

1. Commitment to Privacy. Skinology by Sophie Champmartin is committed to protecting the privacy of its website visitors and patients. This Privacy Policy describes how we collect, use, and protect your personal and health information.

2. Collection of Information. We collect information that you voluntarily provide to us, such as your name, email address, and phone number (for booking and communication). We also collect non-personal information, such as IP addresses and browsing activity.

3. HIPAA Compliance and Health Information. As a healthcare provider, we are regulated by the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) submitted via secure patient portals or during in-person visits is handled according to strict HIPAA guidelines. We maintain a separate, detailed Notice of Privacy Practices (NPP) which is provided to all patients upon their first visit.

4. Use of Phone Numbers (TCPA/TCR). We use phone numbers provided by you strictly for transactional communications (appointment confirmations, reminders, and essential follow-up instructions). We require explicit written consent (Opt-In) prior to sending any text messages, and you may opt-out at any time by replying STOP.

5. Data Sharing. We do not sell or rent your Personal Information to third parties for marketing purposes. We only share information with third-party service providers (such as scheduling software) as necessary to operate the business and always under strict confidentiality agreements.

6. Children's Privacy. This website is not intended for use by children under the age of 18.